FAQ
Find answers to the most common questions
But you are welcome to contact us if you don’t the answer you are looking for here. We understand moving your loved one to an assisted living facility can be a difficult decision and we are happy to guide you in making an informed decision.
Do you have staff on site 24hrs a day?
Answer: Yes.
What is included in the monthly payment?
Answer: It is all inclusive. Residents receive a tailor made care plan and all utilities for one monthly fee.
What kind of activities do you offer for residents?
Answer: We have a monthly calendar full of options. We have musical entertainment, ice cream socials, games, parties, religious activities and so much more! However, due to the current Covid safety measures, some activities have changed to keep our residents safe. Please contact us for more information.
How do you differ from other retirement, residential care, nursing homes and assisted living homes?
Answer: Angelhaus was created to bridge the gap between residential care and skilled care, which allows us to provide certain services and a level of care that is not available in most assisted living homes. Angelhaus is the first Assisted Living Facility in South Dakota which is authorized and certified by the Department of Health to offer certain optional services. And now we are also authorized and certified on some of our locations to provide Behavioral Health Living.
Can my loved one stay at Angelhaus for the rest of his/her life?
Answer: Yes! Our purpose is to offer our residents a permanent, cozy home environment. Only under certain very special situations we could be forced to move them (for example to safeguard the safety of all our residents, or if they require a level of care beyond ours). We offer hospice care too.
Can you transport residents to doctors, church, dentist and more?
Answer: Yes, we schedule transport for our residents every day. This service is free to our residents.
How do I reserve an room?
Answer: All you have to do is contact us to check availability and put down a $500 deposit.
Which one of your locations is the best for my loved one?
Answer: Depending on the level of care that your loved one requires, is the location we would assign. Our nurse would do an assessment to determine this.
How do I know what level of care my loved one needs?
Answer: Our Director of Nursing will complete an assessment prior to your loved one moving in. This assessment is important because this helps us prepare for the arrival of new residents so we can put together a personalized care plan for your loved one (in coordination with pharmacies & your physician).
Do you have an outdoor area that residents can enjoy?
Answer: Yes! Some of our buildings have a courtyard so they can enjoy a sunny day. Sometimes we do some gardening activities too!
Are there visiting hours?
Answer: Usually no. We have an open-door policy. Family and friends are welcome and encouraged to visit at any time, unless you specify otherwise. However, due to the current Covid pandemic, we are limiting visits to keep your loved ones safe. Please contact us to plan and arrange your visit safely and/or find other ways for your to spend time with your loved ones, like virtual calls. We have the technology to do so.
Are your doors locked? I am concerned about people who have no business being there.
Answer: You dont have to worry about this. Our doors are always locked. Our front doors are open but protected by a code when staff is here. The main doors are locked as soon as it gets dark. Family members are given the access code to the building so they can come in, and there is always staff to greet you during locked hours. However, due to the current Covid pandemic, we are limiting visits to keep your loved ones safe. Please contact us to plan and arrange your visit safely and/or find other ways for your to spend time with your loved ones, like virtual calls. We have the technology to do so.
Do you have an Admission Policy?
Answer: Our services are available to patients as prescribed by the physician or outlined in the care plan. When making the admission decision, we will admit and treat all persons without regard to race, color, creed, national origin, ancestry, religion, sex, age, marital status or sexual preference. Each admission will be considered on an individual basis to determine whether the facility can meet the patient’s needs without jeopardizing the safety of other patients.
What kind of financing options do you accept?
Answer: We welcome a variety of financial options for those considering a residence in our facilities. We accept long term care insurance, VAAID and Attendance Pension Benefits, Life Insurance Settlement Programs, Bridge Loan Program, and in some of our locations we also accept Medicaid (mostly only for Behavioral Health). Please contact us and we can assist you with more information and benefit processing. Angelhaus receives no compensations from other companies nor endorses their services. We just want to help families explore the options so they can finance the costs associated with assisted living.
How can I pay with Long Term Care Insurance?
Answer: We accept long term care benefits paid by most insurance policies. We work with families, insurance companies, and agents to make sure benefits are reimbursed in a timely manner.
What are Veterans Benefits?
Answer: Veterans or widows of veterans can qualify to receive the "Aid and Attendance" benefits from the Veterans Administration, so be sure to contact your local VA representative.
What is VAAID and Attendance Pension Benefits and how can it help cover costs?
Answer: It is a Veterans Administration benefit which will pay as much as $2000 a month for senior living for foreign war combat veterans and spouses. To learn more, visit www.veteransaid.org. Please also contact Elder Resource Benefits Consulting, which can complete the paperwork and improve your chances of being approved: www.elderbenefitsconsulting.com
What is the Life Insurance Settlement Program?
Answer: Life Care Funding Group will facilitate the conversion of an existing life insurance policy in as little as 30-90 days for a lump sum payment that is much higher than the cash surrender value. The funds would then be available to pay for long term care expenses at the facility of his or her choice. To be eligible, policy holders you must be a certain age and have a specified combined death benefit value. Once converted, the policy owner would no longer be responsible for paying premiums toward the policy. To learn more about life settlements as a source of funds for seniors, visit www.lifecarefunding.com
What is the Bridge Loan Program?
Elderlife Financial Services offers a loan that is structured as a line of credit, with the funds being available in as few as 24 hours. The funds may be used to pay for rent while waiting for a home to sell, while waiting to settle a life insurance policy, while waiting for a long term care benefit to be paid, or the VA Benefit to arrive. The loan may also serve to finance move-in fees or to supplement living costs. For more information visit www.elderlifefinancial.com
Need more answers?
Schedule a tour today.
We are happy to assign a special guide to show you our buildings and to answer all your questions in person or virtually. We understand it’s an important decision and that each situation is unique. We’re here to help you make an informed decision.